ACORN Stair Lifts United States: Stairlift Warranty

ACORN Stair Lift Warranty

The LIFETIME WARRANTY applies to the ENTIRE gearbox/motor assembly of the Stairlift - not just the gearbox. This is the heart of the entire unit. It is virtually the only moving part of the state-of-the-art ACORN Stair lift.

The Class-Leading gearbox and main chassis on the ACORN stair lift are manufactured from die-cast aluminium due to its inherent advantages. Click for more information.

All other parts/components of the stair lift assembly are covered by a comprehensive bumper-to-bumper warranty for a period of one (1) year from the date of receipt.

ACORN's exclusive warranty package is unique in the stair lift industry. Knowing you are backed by a solid, experienced international company that stands behind its product gives you peace of mind.

You can be confident that the ACORN Stair Lift is a quality product with a sterling record of performance reliability and customer satisfaction.

What the warranty covers

All and any parts that are defective, because of faulty manufacture for a period of 12 months from the date of shipping of the goods
The stairlift motor and gearbox if defective, because of faulty manufacture for the period during which you own the stairlift.

What the warranty does not cover

Damage to parts caused by misuse or neglect of the equipment
Consumable items, namely the stairlift batteries and remote control batteries
Reasonable wear and tear
Labor charges
Damage caused in shipping (unless that damage is reported to ACORN Stair Lifts Inc. by telephone within 24 hours of receipt of the goods)

Warranty notes

In no event will the warranty liability exceed the price paid for the product, from direct, indirect, special, incidental or consequential damages resulting from the use of the product or any accompanying documentation
ACORN Stair Lifts Inc. does not offer refunds for any product
ACORN Stair Lifts Inc. reserves the right to repair or replace equipment at its’ discretion

More details are available on request


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