Code: Blank

Status

Normal - Power Down / Sleep Mode

Description

No display shown. Lift is either receiving no power; or is in sleep mode.

Solution

• Check that the power switch is in the ON position
• Activate the directional paddle to wake the stairlift from 'SLEEP' mode

Code: A1

Status

Normal - No Charge

Description

Lift will beep. Lift has been parked off a charge point, and is receiving no charge.

Solution

• Activate the directional paddle and drive the stairlift to a charge point.
• Check that the mains supply has not been turned off

Code: A2

Status

NORMAL - Lift moving up

Description

Lift is in operation, and moving upward. Armrest toggle has been activated.

Solution

• Lift is operating normally

Code: A3

Status

NORMAL - Lift moving down

Description

Lift is in operation, and moving downward. Armrest toggle has been activated.

Solution

• Lift is operating normally

Code: A4

Status

NORMAL - Lift moving up (remote)

Description

Lift is in operation, and moving upward. Remote control has been activated.

Solution

• Lift is operating normally

Code: A5

Status

NORMAL - Lift moving down (remote)

Description

Lift is in operation, and moving downward.Remote control has been activated.

Solution

• Lift is operating normally

Code: C1

Status

NORMAL - Battery is charging

Description

Charger connected and operating properly

Solution

• Lift is operating normally

Code: C4

Status

NORMAL - Battery is fully charged

Description

Charger connected but not charging - battery is at maximum charge capacity

Solution

• Lift is operating normally

Code: C5

Status

FAULT - Battery fault

Description

Charger connected but not charging - battery is not found, or is faulty

Solution

• Contact your authorized Acorn dealer for assistance

Code: E1

Status

NORMAL - Safety edge activated

Description

Footrest UP safety edge has been activated

Solution

• Check the footrest UP safety edge for obstruction

Code: E2

Status

NORMAL - Safety edge activated

Description

Footrest DOWN safety edge has been activated

Solution

• Check the footrest DOWN safety edge for obstruction

Code: E3

Status

NORMAL - Safety edge activated

Description

Carriage UP safety edge has been activated

Solution

• Check the carriage UP safety edge for obstruction

Code: E4

Status

NORMAL - Safety edge activated

Description

Carriage DOWN safety edge has been activated

Solution

• Check the carriage DOWN safety edge for obstruction

Code: E5

Status

NORMAL - Seat not in place

Description

The stairlift seat is not in the riding position

Solution

• Turn the seat back to the riding position

Code: E8

Status

NORMAL - Barrery low

Description

Battery requires charging

Solution

• Activate the directional toggle switch and drive the stairlift to a charge point

Code: E9

Status

NORMAL - Key switch off

Description

Key switch is in the OFF position

Solution

• Check that the key is in and turned to the ON position

Code: F1

Status

FAULT - Relay Fault

Solution

• Reset the stairlift (power off for 30 seconds)
• If not resolved, contact your authorized Acorn dealer for assistance

Code: F2

Status

FAULT - Brake fault

Solution

• Reset the stairlift (power off for 30 seconds)
• Drive the stairlift to a charge point, and leave to charge for one hour
• If not resolved, contact your authorized Acorn dealer for assistance

Code: F3

Status

FAULT - Motor fault

Solution

• Reset the stairlift (power off for 30 seconds)
• If not resolved, contact your authorized Acorn dealer for assistance

Code: F4

Status

FAULT - Motor over-current

Solution

• Reset the stairlift (power off for 30 seconds)
• If not resolved, contact your authorized Acorn dealer for assistance

Code: F5

Status

FAULT - Battery Fault

Solution

• Drive the stairlift DOWN to a charge point, and leave to charge

Code: F6

Status

FAULT - Final limit overrun

Solution

• Hand wind the stairlift up OR down (see hand-wiring)
• If not resolved, contact your authorized Acorn dealer for assistance

Code: F7

Status

Fault - OSG switch

Solution

• Hand wind the lift UP to reset the OSG (see hand-winding)

Code: F8

Status

Fault - System lock-out

Solution

• Reset the stairlift (power off for 30 seconds)
• If not resolved, contact your authorized Acorn dealer for assistance

Code: H1

Status

FAULT - Multiple operating error

Description

More than one error has occurred

Solution

• Check that more than one of the faults in section E are not present, rectify if possible
• Refer to section E if a different code is displayed after checking and rectifying
• If not resolved, please contact your authorized Acorn dealer for assistance

Code: H2

Status

FAULT - Multiple operating error

Description

More than one error has occurred

Solution

• Check that more than one of the faults in section E are not present, rectify if possible
• Refer to section E if a different code is displayed after checking and rectifying
• If not resolved, please contact your authorized Acorn dealer for assistance

Code: H3

Status

FAULT - Multiple operating error

Description

More than one error has occurred

Solution

• Check that more than one of the faults in section E are not present, rectify if possible
• Refer to section E if a different code is displayed after checking and rectifying
• If not resolved, please contact your authorized Acorn dealer for assistance

Code: H4

Status

Fault - Safety device fault

Description

More than one error has occurred, resulting in a sefety device fault

Solution

• If not resolved, please contact your authorized Acorn dealer for assistance