Commonly asked questions about Acorn Stair Lifts
What is the Returns Policy?
Stair lifts are custom made product. The track is cut to the length of your stairs and custom made based on which side of the staircase to mount the unit. As this is a custom made product, cut to your specifications, it is non returnable. Once the manufacturer has cut the track, your order becomes non-refundable. It is therefore essential that you follow the measurement guidelines, and double check before placing your order.
If you have any problems or questions we will be pleased to answer them just call our TOLL FREE number 1-866 STAIRLIFT (1-866-782-4754)
What kind of warranty does Acorn offer?
What do the Digital Display Codes mean?
I've heard that circuit boards are unreliable, is this true?
How much do replacement batteries cost?
Once I’ve ordered an Acorn Superglide stair lift, how long will it be before it’s delivered to me?
The stairway has a turn in it. Can I still install an Acorn Superglide stair lift?
Will I be charged Tax on an Acorn stairlift?
Does Medicare cover any of the costs for buying a stairlift?
How does it compare to the Summit / AmeriGlide or Access Stair Lift?