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Caring for your Acorn Stairlift

12:00am & Tips and Advice

Buying a stairlift can be one of the most important purchases of your life because it can positively impact your ability to move freely throughout your home. A stairlift is an investment in your health, one you will want to safeguard. Annual maintenance along with preventative care can be real game-changers when it comes to the longevity and usability of your stairlift. Acorn Stairlifts offers several aftercare services that can help keep you safe as you use the stairs.   

Ahead of Aftercare Services  

You can do things daily, which can ensure your lift is running properly between annual inspections. First off, make sure your lift is being used appropriately and only by the intended user. To prevent the risk of injury or errors occurring on your stairlift, consider how your lift is being handled daily, avoid letting others, especially young children, use the lift if they genuinely do not need it.   

Regular care of your stairlift can also help keep your stairlift running correctly. Pay extra attention when you or a loved one cleans to clear off any grime or dust on the carriage, seat, and rail. Taking the time to care for your stairlift can help prevent damage and rising issues that could occur because of debris.   

An Acorn technician services a stairlift during the annual inspection.

Keep an eye on how your stairlift is running with the help of the diagnostic display. In the unlikely event of an issue with your stairlift, there will be an error code displayed, which you will be able to assess the situation then. Depending on the severity of the error, you may be able to find a solution yourself if there is a more difficult error to address; no worry, you can give us a call any time of day. We will dispatch a trained technician to resolve the issue and provide you with peace of mind. Keeping proper track of your stairlift’s operation is a great way to stay ahead of significant problems and find quick solutions.  

Aftercare Services   

With aftercare, you can gain a sense of security that even in the unlikely event of something happening, there is a service available to help you out when you need it the most. We have trained technicians located all over the US to assist you with anything stairlift-related. They are dedicated to providing you with the best service possible and will be available to bring added peace of mind every time you use your Acorn Stairlift.   

Annual Inspections   

Preparing for annual inspections is one of the essential parts of keeping your stairlift in tip-top shape. When you purchase your Acorn Stairlift, it comes with a 12-month warranty as a standard. After the first year, various extended warranties are available to receive priority attention 365-days a year and an annual inspection to go with it. A yearly review is highly recommended as the technicians can perform any preventative maintenance and any tune-ups; they see fit. No matter if you’ve opted for the straight, curved, or outdoor stairlift, receiving an inspection at least once a year on your stairlift is the best way to ensure it is operating to its full effect even long after you’ve made the purchase.   

Maintaining your stairlift isn’t super tricky and can be very beneficial for its longevity. Whether it’s the care in your day-to-day use or scheduling your annual inspection, there are many things you can do to ensure a reliable ride every time. Visit our Servicing & Aftercare page for more information on how you can keep your stairlift running like new. If you have any questions, concerns, or would like to talk to an Acorn Stairlifts representative, visit our contact us page.

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The Arthritis Foundation's Ease-of-Use Commendation

We are proud to be the very FIRST stairlift company to earn the Arthritis Foundation's Ease-of-Use Commendation. It is yet another effort that continues to prove that Acorn Stairlifts is a pioneer in the industry, always striving to stay ahead of the game, and to help our customers by providing the absolute best solution for their needs.

Arthritis Foundation logo