Acorn Stairlifts News

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Level Up Your Stairlift Safety — Everything You Need to Know About Acorn’s Newest Stairlift Feature StairSafe

12:00am & News

From start to finish, Acorn assures that our customers are taken care of. From the strict standards we adhere to during manufacturing, to our superior stairlift servicing within your home, Acorn Stairlifts is hands-on throughout the entire process to ensure our customers are getting what they deserve—only the best.

This is why we are considered pioneers in the stair lifts industry, striving to make your stairlift experience as safe, stress-free, and seamless as possible with the latest stairlift technology and features.

Now, Acorn is proud to launch the ground-breaking StairSafe monitoring system for your Acorn Stairlift. This one-of-a-kind, additional feature will monitor the activity of your stairlift, updating you with important information and providing your family with peace of mind.

What is StairSafe?

Woman receiving notifications from StairlSafe, which is monitoring their stairliftThe StairSafe system consists of a small module installed in your Acorn Stairlift. This module updates you with information on your stairlift in real-time, monitoring its location, journey, and usage. This StairSafe  feature was designed to ease your worries about the safety and functionality of your stairlift, providing you and your loved ones with security and peace of mind.

What Information Does StairSafe Monitor?

For your safety, your Acorn Stairlift is in constant communication with our central monitoring center to ensure excellent operation. From the amounts of trips you've taken to your overall battery usage, StairSafe allows you to check out all your stairlift's important specifics. StairSafe can detect the following information and send updates to you or a loved one via text message:

  • Activated Safety Edges
  • Lift Switch ON/OFF
  • Sleep Mode Activation
  • Irregular Use
  • Lift Moving
  • Safety Rail Position
  • Minor & Major Error Codes
  • Service Required
  • Battery Usage
  • Lack of Charge

How Do I Access My StairSafe Information and Receive Notifications?

You can quickly and conveniently access all your StairSafe information through the Acorn Club customer portal. If you have not yet set up your account, you must complete this first. Once you have activated your account, you will be able to download the Acorn Club app onto your mobile device to receive push notifications from StairSafe. StairSafe allows you to set up regular notifications about the usage and receive updates via text message with all relevant information.

What are the Benefits of StairSafe?

  • Safe and Secure Settings

Maintain the safety and security of your details, as well as the information of your assigned contacts. Acorn Stairlifts and StairSafe take care of your information and only use it for in-app features.

  • Save Money

When you get regularly notified about your Acorn Stairlift you can help prevent costly repairs. Get ahead of an unlikely inconvenience or costly repair with the help of StairSafe.

  • Informative Details

From the amounts of trips you've taken to your overall battery usage, StairSafe allows you to check out all your stairlift's important specifics.

  • Your Stair lift Data in One Place

Get all your stair lift’s up-to-date details with the click of a button. This feature is now a part of our Acorn Club customer portal and provides a continuous summary of the activity and status of your stairlift right at your fingertips.

Contact Acorn Stairlifts Today to Learn More

Interested in this new feature? Contact us at Acorn Stairlifts to learn how you can take your lift to the next level with this new StairSafe model.

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The Arthritis Foundation's Ease-of-Use Commendation

We are proud to be the very FIRST stairlift company to earn the Arthritis Foundation's Ease-of-Use Commendation. It is yet another effort that continues to prove that Acorn Stairlifts is a pioneer in the industry, always striving to stay ahead of the game, and to help our customers by providing the absolute best solution for their needs.

Arthritis Foundation logo